EDG London is committed to safeguarding the privacy of our website visitors and this policy sets out how we treat your personal information.
We collect information from you for two reasons; firstly to process your order and secondly to provide you with the best possible service. The type of information that we collect about you includes: your name, address, phone number and email address. We do not store your financial details (credit cards or debit cards) or other financial information details. We will not pass your details on to any third parties other than to PayPal to process your payment for your purchase and to our suppliers and the delivery companies to supply and deliver the goods to you.
The personal information which we hold will be held securely in accordance with the law. Online security is of paramount importance to us, but we cannot be held responsible if through no fault of ours any details are intercepted and used by third parties or furthermore be held responsible for the fraudulent use of lost or stolen cards.
All our terms and conditions are binding and governed by the law of the United Kingdom and the parties irrevocably submit to the exclusive jurisdiction of the English Courts.
(1) What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views).
(b) other information that you choose to send to us.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use “session” cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website.
Session cookies will be deleted from your computer when you close your browser.
(3)Using your personal information
We may use your personal information to:
(a) improve your browsing experience by personalising the website;
(b) enable your use of the services available on the website;
(c) send you general (non-marketing) communications;
(d) send you email notifications which you have specifically requested;
(e) send you marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(f) deal with enquiries and complaints made by or about you relating to the website; and where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the license you grant to us.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
(5) International data transfers
Information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area.
(6) Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
(7) Policy amendments
(8) Your rights
You may instruct us to provide you with any personal information we hold about you. However, we may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes by email at any time. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.
(9) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.